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Terms and Conditions

This notice describes our terms & conditions. By visiting and purchasing from Steelworkshop, you are accepting the practices described here.

Terms and Conditions

The following terms and conditions apply to all transactions made through this website and telephone/email transactions. Please read the following terms and conditions carefully before using the website as no other terms apply. By using or accessing this site, you acknowledge that you have read and agree to these terms.

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Disclaimer and Limitation of Liability to the Website

Our website and the materials herein are provided as they are. We make no representations or warranties, either expressed or implied, of any kind with respect to our website, our operation, contents, information, and materials. We expressly disclaim all warranties, expressed or implied, of any kind with respect to the website or its use, including but not limited to the merchantability and fitness for a particular purpose. Your agree that our website, its directors, officers, employees or other representatives is not liable for damages arising from the operation, content or use of the website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

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Disclaimer and Limitation of Liability to the Products Sold

All of our products are guaranteed against defects for 14 day parts only warranty from the date of delivery. You agree that the sole and exclusive maximum liability to our website arising from any product sold in the website is the price of the product ordered. In no event is our website, its directors, officers, employees, and representatives liable for special, indirect, consequential, or punitive damages related to the products sold.

Our company is not liable in any way of injury or even death caused by any of our products. Buyer assumes all risk of injuries and liable for thier own actions.

if any faults or damages occur upon delivery no refund will be offered but if signed for as damaged we can claim via our courier and have the product repaired or replaced.

Damaged items must also be reported on the DAY of delivery.

When buying from steelworkshop you are accepting the below materials disclaimer

Steel:- Steel can corrode (especially mild steel) and although we treat the steel and it is checked for quality we can not responsible for the after care of the material.

Wood:- The wood we use on our products comes in various sizes and quality depending on the product ordered but steelworkshop can not be held responsible for natural changes in the wood that cause cracks, splits or warping… especially on our industrial rustic furniture and industrial rustic mobile bars with lightweight thin cladding (this material is used to make the product lightweight if you prefer a solid more expensive heavier bar please not this is not the correct product for you) the wood must also be kept out of direct sunlight and out of contact with water unless stated otherwise and after care must be taken to prolong the materials lifespan. also note. with the products being labelled rustic we most of the time use reclaimed wood that neutrally has defects and this is to give it the rustic aged looks..all wood can be different upon selection.

Plastic & Composites:- plastics used at steelworkshop are checked for quality before the customer receives but all aftercare must be taken to make sure the material is not in direct sunlight or cold and wet climates because this can cause warping and cracking and unfortunately this would be out of our and hands and we would not be held responsible for these problems.

if the material is not listed above used on your product from steelworkshop then all general care must be taken and researched prior to buying from us.

you are accepting all of the above statements with materials used when buying from steelworkshop

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We grants you the permission to view this website for your own personal use provided that you agree to and accept without modification the notices, and conditions set forth in the “Terms and Conditions”. The terms and conditions herein should not be altered, supplemented, or amended by the use of any additional documents that purport to be an agreement of the parties. Any attempt to supplement or amend this document in order to place an order for any product(s) that is/are subjected to the additional or altered terms and conditions shall be considered null and void.

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Products and orders

We are continually updating and revising the products that we sell through this website. As such, products may be discontinued at any time and differences between what is shipped and what is described may occur on occasion. While we will use all reasonable efforts to fulfill any orders we receive, we cannot guarantee the availability of a particular product displayed in the website.

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General Ordering Policy

Your receipt of an order confirmation from us does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time after receipt of your order for any reason. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to the credit card used in the order for the amount charged. Certain orders placed must obtain our pre-approval with an acceptable method of payment, as established by our billing department. We may require additional verifications or information before processing and shipping any orders.

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Payment Methods

We accept credit card payments through Paypal, our secure payment gateway, as well as cheque and money orders. Credit terms are not available.

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UK Shipping and Overseas Shipping

UK Mainland Deliveries: steelworkshop accept no responsibilty for damaged or lost goods sent via the courier service, any damaged or lost goods would be put forward to the courier for them to take further action from their insurance company and all damaged goods must be signed for as damaged upon delivery by the customer before the courier company is liable.

Overseas Shipping:
Steelworkshop do not accept any responibilty for any goods sent overseas that may be lost or damaged.
Steelworkshop are not responsible for any shipping or customs charges that may apply for goods sent overseas.

Note. We can obtain a quote from a shipping company on behalf of our customers and take payment for this service and make arangements on behalf of our customers to the shipping company but we are not held responsibly for any goods sent overseas once they leave our premises…if the customer is not happy with this statement we recommend not to order our products from overseas or to arrange collection of the goods upon completion.


Note. please contact us before you make your order if you require your goods urgent or have a specific deadline to meet because we can not help delays if we are very busy and the website only give estimated delivery times.

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The total price of any order will only include the applicable sales taxes. All other taxes that may apply are the sole responsibility of and should be paid by the customer.

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Technical Support

We offer free professional technical support, please call us or e-mail us for technical assistance.

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The trademarks, used and displayed in this website are registered and unregistered trademarks of the suppliers and manufacturers of the products offered for sale in this website. Nothing contained within this website should be considered as granting any right to use any trademark displayed in the website, without the prior written permission of the trademark owner.

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Errors and Mistakes Handling

While we strive to provide an error-free website, we cannot guarantee that all content herein is 100% accurate and/or complete, including prices, product information, product specifications and product compatibility. As such, we reserve the right to correct errors in prices as they are discovered, revoke any stated offer and otherwise correct any errors, inaccuracies, or omissions. The right extends to orders that have already been submitted and accepted by our website.

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We reserve the right to change the terms, conditions, and notices under which this website is offered without notice at any time.You hereby agree that no joint venture, partnership, employment, or agency relationship exists between you and our website as a result of this agreement or your use of this website.This agreement supersedes all prior or contemporaneous communications and proposals, whether electronics, oral or verbal, between you and our website with respect to this website.

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Questions regarding our Conditions of Usage, Privacy Policy or other policy related material can be directed to our support staff by clicking on the Contact Us link in the side menu. Or you can email us at: